📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 Sky Outage Map
The map is generated based on the locations of users who submitted reports on the site
There have been no reported outages for Sky in the last 24 hours.
In total, over the past 24 hours, we have received report
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

@SkyUK any idea when my broadband will be back on? It went down on Thursday and still no sign of the problem with the local exchange being fixed.
7d

@boredofsocial @MrNickKnowles @SkyUK @skytv I had the £20-£40/y ones in the past. f **** mate, buffers every few minutes, down/blackout every saturday evening
22d

@duncklco @MrNickKnowles @SkyUK @skytv How does that work when your WiFi is down? 🤔
23d

@MrNickKnowles @SkyUK @skytv Broadband will be fine for a couple of weeks, then it'll be up and down every 5 mins for a couple of days. It's really annoying 😞
23d

Sky internet has gone down again, taking all the TVs with it as I’ve got the unbelievably **** Sky Glass. @SkyHelpTeam what is going on and can I have Sky Q back please.
1m

Well done @SkyHelpTeam it took two weeks of having super fast fibre broadband and we have our first outage. Not encouraging
2m

Anyone else on Sky Q having problems with @AppleTV? Mine has been down since Friday AND I JUST WANT TO FINISH DOWN CEMETERY ROAD!! @SkyHelpTeam
3m

Yet again
Sky broadband gone down
Can't address internet or sky stream
Disgusting service
@SkyHelpTeam
@SkyUK
3m

Anyone else's Sky Broadband down? #skyhelp @SkyHelpTeam
4m

Anyone else’s sky broadband down? @SkyHelpTeam
4m

Starting to get really ****** off with @SkyUK. I have nothing but problems with my broadband, i complain,spend ages on the phone, its fixed for a week or 2 then its down again. Is it possible to get out of a contract early?Broadband is down AGAIN and its saying i need an engineer
5m

This is beyond ridiculous @SkyHelpTeam 3 times in 2 weeks your internet has gone down at midnight on the dot. And it’s not just me, I’ve seen our entire town go down. Last week it was down for 7 hours
If you can’t do maintenance in reasonable time frames I’m out and finding
5m

Why is sky broadband fibre down in bookham Surrey and when will it be restored? @skyhelpteam
7m

Sky broadband not working all day now told 5 days. We have been lied to all day about connection no manager will talk to us. Also say they do not provide a service to work from home or contact people so what is your broadband for. So unhappy with customer service @SkyHelpTeam
7m

Wouldn't be the weekend without a @SkyUK internet outage. 🙄
7m

I am in the process of closing all my
@SkyHelpTeam’s accounts down and moving them to another provider. Sky Mobile’s practice of conducting hard credit checks on existing customers—rather than using soft searches—is questionable because it can negatively impact a customer’s
8m

Your SkyGo app is down on my Xbox Series X. Just loads a black screen and no tv schedule either.
Unable to get the Test Cricket on…
When are you fixing it?
@SkyHelpTeam
9m

Hi @SkyHelpTeam why have I not received an apology or any compensation for the outage and huge disruption on 15/16 May 2025?
It's totally unacceptable.😡
10m

Is sky down again? #skytv @SkyHelpTeam
10m

Sky Stream what a load of **** Iv been with Sky for years and never have I ever had so much trouble service is down yet again avoid at all cost @SkyUK
10m

Why does your broadband keep going down in Plymouth…. It’s the 4th time this week 🙄 @SkyHelpTeam
10m

I assume @skytv @SkyHelpTeam will be compensating customers for the outage this week?
10m

Is the Sky Go app down? Won’t let me watch anything and now won’t let me log in @SkyHelpTeam
10m

Hey @SkyHelpTeam will customers receive a refund or compensation for the outage with #SkyQ box?
10m

Day three of the sky box not working randomly @SkyHelpTeam I hope this is reflected in our next bill?!?
10m

My sky Q has went down again @SkyHelpTeam Is the it starting again like last night 🤷🏻♂️
10m

So @SkyHelpTeam you have a know outage that screws up every one’s sky q and I have to pay you £15 to have an engineer visit in 2 weeks. Awful service
10m

Is anyone’s @skytv still not working?? @SkyHelpTeam 🤬🤬
10m

Dear @SkyHelpTeam
Just sent DM
Awful service sky Q
Still not working
10m

Sky still down and it’s now approaching midday on day 2. No update from @SkyHelpTeam that suggests when this will be fixed. Compensation incoming.
10m
Outage.Now
