Is Sky down?

Status: ✅ OK

There is no indication that Sky is currently experiencing an outage.

Sky Telecom is a telecommunications company, primarily in Europe, offering services such as satellite television, broadband internet, and telephony.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Sky Outage Map

The map is generated based on the locations of users who submitted reports on the site

Sky outage map · 2025-11-13

There have been no reported outages for Sky in the last 24 hours.

Nov

Oct

Sep

Aug

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Starting to get really ****** off with @SkyUK. I have nothing but problems with my broadband, i complain,spend ages on the phone, its fixed for a week or 2 then its down again. Is it possible to get out of a contract early?Broadband is down AGAIN and its saying i need an engineer

21d

This is beyond ridiculous @SkyHelpTeam 3 times in 2 weeks your internet has gone down at midnight on the dot. And it’s not just me, I’ve seen our entire town go down. Last week it was down for 7 hours If you can’t do maintenance in reasonable time frames I’m out and finding

Why is sky broadband fibre down in bookham Surrey and when will it be restored? @skyhelpteam

Sky broadband not working all day now told 5 days. We have been lied to all day about connection no manager will talk to us. Also say they do not provide a service to work from home or contact people so what is your broadband for. So unhappy with customer service @SkyHelpTeam

Wouldn't be the weekend without a @SkyUK internet outage. 🙄

I am in the process of closing all my @SkyHelpTeam’s accounts down and moving them to another provider. Sky Mobile’s practice of conducting hard credit checks on existing customers—rather than using soft searches—is questionable because it can negatively impact a customer’s

Your SkyGo app is down on my Xbox Series X. Just loads a black screen and no tv schedule either. Unable to get the Test Cricket on… When are you fixing it? @SkyHelpTeam

Hi @SkyHelpTeam why have I not received an apology or any compensation for the outage and huge disruption on 15/16 May 2025? It's totally unacceptable.😡

Is sky down again? #skytv @SkyHelpTeam

Sky Stream what a load of **** Iv been with Sky for years and never have I ever had so much trouble service is down yet again avoid at all cost @SkyUK

Why does your broadband keep going down in Plymouth…. It’s the 4th time this week 🙄 @SkyHelpTeam

I assume @skytv @SkyHelpTeam will be compensating customers for the outage this week?

Is the Sky Go app down? Won’t let me watch anything and now won’t let me log in @SkyHelpTeam

Hey @SkyHelpTeam will customers receive a refund or compensation for the outage with #SkyQ box?

Day three of the sky box not working randomly @SkyHelpTeam I hope this is reflected in our next bill?!?

My sky Q has went down again @SkyHelpTeam Is the it starting again like last night 🤷🏻‍♂️

So @SkyHelpTeam you have a know outage that screws up every one’s sky q and I have to pay you £15 to have an engineer visit in 2 weeks. Awful service

Is anyone’s @skytv still not working?? @SkyHelpTeam 🤬🤬

Dear @SkyHelpTeam Just sent DM Awful service sky Q Still not working

Sky still down and it’s now approaching midday on day 2. No update from @SkyHelpTeam that suggests when this will be fixed. Compensation incoming.

Dear @SkyHelpTeam Due To Nationwide Outage could you knock our bill off each month

After having a new satellite dish fitted yesterday I thought the tv going off every 15 minutes was down to a problem with that. Just seen all this on X. Anyone in South Wales have problems? # @SkyHelpTeam

#SkyQ not working and the online troubleshooter suggested a new one. As it seems to be a nationwide problem shall we wait and hope it is sorted soon @SkyHelpTeam ?

Has anyone else's @SkyHelpTeam box still not working?

Given the lack of reporting in mainstream media right now about Sky outage I’m wondering if Sky has been hacked … What do people think? @SkyHelpTeam it would be useful to have an update on the cause please #SkyDown #Sky #SkyTV

How is @skytv still down nationwide and why have they still not said a single word about it? This is terrible customer service @SkyHelpTeam

Sky Q went down 4 times last night and no updates from @SkyHelpTeam this morning. Feeling problem caused by cyberattack

Sky TV has been down for about 12 hours and there’s been no communication from either @SkyHelpTeam or @skytv. Shambolic. Can see why people purchase fire sticks.

Right, that’s just about it @SkyHelpTeam. Sounds like I’m one of many experiencing a significant issue where Sky Q is down. Sky has been on our watch list for some time, over £100 a month, and I think that’s just about time to call it a day. No post to even acknowledge the issue!

Typical awful service from a company we are charged an extortionate amount for. @SkyHelpTeam Have to come online to find that once again the service is down. Not even courtesy of letting us know #Sky