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Is Optimum down?

Status: OK
There is no evidence of a Optimum outage at this time.

Optimum, owned by Altice USA, is a cable television, internet, and phone service provider serving primarily the New York metropolitan area, as well as parts of New Jersey, Connecticut, and other Northeastern states. They offer bundled services and focus on providing high-speed internet access.

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📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Optimum Outage Map

The map is created using the locations of users who have submitted reports on the site
Optimum outage map · 2026-06-10
We have not observed any outages affecting Optimum in the past 24 hours.
To summarize, during the past 24 hours, we received reports 🇺🇸 United States

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services
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As usual, @OptimumHelp your ****** phone service can’t connect me to a representative. Is there a phone/internet service outage in my area? Zip code 10530
1d
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Another @optimum outage, the 2nd in 22 hours, the 3rd in the past 5 days! In the middle of the Knicks final and the @Yankees in 10th inning? Where is our refund?
1d
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Love @optimum WiFi going down as the game is about to end! Good ****
4d
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@OptimumHelp Have been on the phone with you people over 35 times in the last two months. 5 TECHS CAME DOWN AND STILL TELL ME TO MY FACE ITS FINE AND THERES NOTHING TO DO.
5d
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@OptimumHelp once again optimum SUCKS SERVICE IS DOWN.
1m
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Optimum outage in Austin TX 🤦🏼‍♂️ College Station last week now ATX? Wtf goin on 👀 @OptimumHelp
2m
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@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
2m
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@optimum Service is down
2m
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24 hours without internet service @OptimumHelp is completely worthless all I get is a message there is an outage. No **** I’m living it how about you get off your *** and fix it.
2m
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@OptimumHelp it is down again. Second time this morning. WTF!
2m
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@OptimumHelp another internet outage this week? Is this one going to last 12hrs like the one a couple of days ago?
2m
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Holy **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
3m
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.@optimum 8 hour outage, what gives?
3m
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Optimum online outage, Somerset County Bridgewater @optimum we could use an update
3m
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Still have 0 understanding as to why my internet is still down @optimum
4m
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Not an Optimum Internet outage on the coldest night of the year before a snowstorm…
4m
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Hire new engineers if it takes over 10 hours to resolve an internet outage, complete incompetence @optimum
4m
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So frustrating. Our @optimum services were disrupted over three weeks ago by a power outage. It took several days to start getting reconnected, but we are STILL without voicemail despite promises to "expedite."
5m
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Woke up to no internet AGAIN. Five weeks of constant outages and unplugging equipment like it’s my job. @optimum, I’ll post every single outage until I cancel at month’s end. Can’t come soon enough. Counting down to @verizonfios. Can't wait to switch!!
5m
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Wonder if we’ll ever get @optimum internet/cable service back on. They send plenty of messages saying they are working on it but the outage site says the same exact thing it did yesterday, pending assessment and assessing conditions. So you’re working on it by not working on it?
5m
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Hey @OptimumHelp our service has been down since yesterday at noon (Ish). Getting limited details on eta for restoration of service. Just took my evening drive through my area and didn’t see any optimum service vehicles. I’m in upper Vienna WV, can you give the 70 of us intel?
5m
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Yea I’m about to file a complaint with the @FCC against the isp Optimum Wireless. We’re in the middle of a weeklong service outage and they’re the only isp available. I don’t live in a low income zip code either.
5m
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No internet after your system wide outage causes damage and now you won’t send someone to fix it for 5 days @optimum nice customer service you got
5m
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There’s an outage in Bronx, NY @optimum @OptimumHelp
6m
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Is @OptimumHelp website down?
6m
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Fairly sure @optimum has slowed my Internet down to slower than dial up speed or something. Helluva "free yr of service". If the service is useless, I'd rather PAY someone else for reliable service. Guess I'll be calling support AGAIN. FML.
6m
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Fifth internet outage since I’ve moved here @optimum I don’t get how you keep taking people’s money but refuse to improve your internet service quality - now we’re just not even getting internet at all. Didn’t know you guys were also in waste management bc this is trash service.
6m
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.@OptimumHelp @optimum outage in bushwick brooklyn new york all morning
6m
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Internet outage @optimum Founder morning off to reset the scene Read: code for chores, list, offline work Definitely considering migrating to @Starlink x @TMobile 🛜☎️🛰️
6m
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Whelp...we are experiencing an #Optimum outage in #Brooklyn. Anyone else experiencing this ? ( it was supposed to be fixed by 11 pm per the recording ) #OptimumOutage
6m