📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 My Social Security Outage Map
The map is generated based on the locations of users who submitted reports on the site
No outages have been reported for My Social Security in the past 24 hours.
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

🚨THE RESULTS ARE IN—SSA is massively improving customer service!
SSA OIG released their audit of SSA phone data & concluded our data is ACCURATE + IMPROVING!
📉Answer speeds DOWN to single digits from 30 min wait in January!
📈65% MORE callers served in FY25 v. FY24
☎️
6d

This isn't concerning at all - Social Security website is down.
11d

Social security website DOWN.
Again?
16d

My computer is down and I have to take it to a repair shop....
Working on a library computer...
My Social Security is screwed up and there is no one to complain about it!
1m
Outage.Now
