Services

Is American Airlines down?
📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 American Airlines Outage Map
The map is generated based on the locations of users who submitted reports on the site
There have been no detected outages on American Airlines in the past 24 hours.
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

#AmericanAirlines I hope you can fix this - an hour in and still hundreds of angry customers waiting to check in. Computer system still down.
16h

@AmericanAir worst experience ever. I am a Platinum Plus status. My ducking app closed down. I cannot login..no WiFi. No FREE entertainment. This is bullshit
21d

From praising @AmericanAir to just a utter let down. Been sitting at DCA for over 2 plus hours waiting for crew with no updates on an true ETA on departure
3m

Another awesome in-flight experience with @AmericanAir i was already rebooked to a flight 3 hours later because of mechanical now I find out my meal choice did not follow me to my new flight on a paid upgrade so now I have to try and choke down some ****** dish I m stead of the
5m

AWS down. so naturally the wifi on AmericanAirlines flight runs on AWS.
time to buy more $ANZN
5m

Maintenance Computer System Down, all flights delayed @AmericanAir
6m

AA app is not working. The hold time on the phone is more than 2 hours. Can’t believe that I am trying to call and airlines company to make a reservation @AmericanAir #2hoursonphone
7m

Tram broke down at DFW airport and had to run a mile to my gate on @AmericanAir and they shut the door in our face as we got there. Terrible service. Terrible airport. Never flying again
7m

Once again. The flights Wifi and Entertainment system is not working.
2nd time in two months.
Dont they inspect the planes before using.
Hope they didn’t forget to fuel up.
The reason we took this flight is becaue it was early.
Already flying back on United @AmericanAir
8m

What is goingnon with @AmericanAir website? Since yesterday is not working, says there's an issue and to try later. I need to upload documents to make check in.
8m

I find it hard to believe that @AmericanAir doesn’t have flights from CLT to Munich on 10/4 or 10/5. Is the system down?
8m

Entirely new to flights getting delayed multiple times with little to late updates. Yesterday, @AmericanAir reminded me of my early days struggles with Arik Air.
But do I blame them? No!
Blame myself for not using United jeje or not driving down. Which I ended up doing anyways.
9m

not the WiFi not working on ANOTHER @AmericanAir RJ flight. color me shocked.
yet I continue to let them scam me $60 a month.
9m

Wow @AmericanAir I know I'm short but u got me down as an unaccompanied minor? That's like 12. In penalty box now 4 not having an adult w me. Jesus. #summertravel #flydelta
9m

I’m in an @AmericanAir flight and it’s like I have a dark cloud over my head. Screen is not working, wifi is not working, FOOT REST GOT STUCK. Like atp I am gonna pop up some dramamines and just pray I will make to my destination alive cuz babe let me ******* tell you
9m

Of course there’s some kind of system wide @AmericanAir outage for my vacation departure 😭
9m

So @AmericanAir your customer service website is down, you said DM you and nothing back.
10m

Hey @AmericanAir your website is down for 3 hours!
10m

Why can't #AmericanAirlines get their act together? Trying to buy tickets all morning, but their site is down. Not a good way to run a business, but typical for #AA.
@AmericanAir
10m

Here is my next wish today @AmericanAir
If a uniformed FA is on board, and not working, please ask them to treat passengers as customers.
The guy next to me asked why we were delayed, he'd be late for his connecting flight.
The FA replies well I am late for work too, I am
10m

I need @AmericanAir to fix their website expeditiously. Got clients blowing up my phone because they don’t think they have flights when the website has been down for a week now smh.
11m

Thanks @AmericanAir for yet again disappointing me in your service with flight delays. Spent hundreds of dollars to attend my cousins wedding in San Antonio and now it looks like I will miss it. This is the third time in two months you have let me down.
11m

With @AmericanAir going with comp WiFi upcoming. Hopefully the infrastructure is in place to support. Another flight today without being able to add as a paid service with no network connection. Tiring to hear the announcement on so many flights of not working. Disappointing.
11m

The food and service on @AmericanAir 20 was the worst biz class I have had in years! Everything was cold and the service was rushed. Every time I would set down my fork, "are you done, can I take this.
11m
Outage.Now