Services

Is American Airlines down?
📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 American Airlines Outage Map
The map is generated based on the locations of users who submitted reports on the site
There have been no detected outages on American Airlines in the past 24 hours.
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

@AmericanAir your in app chat help couldn’t be more worthless if you tried. Seriously, shut it down. It’s negative help, only makes you frustrated
3d

@AmericanAir Why has your booking web site been down for two day?
6d

@AmericanAir FYI WiFi on tail N754EV working 4950 ORD-CMH today was not working, it was broadcasting but the aainflight would not load, timed out every time
7d

@AmericanAir The computer system being down delayed them from booking me to the flights to get me to vancouver on time
12d

@staymymelody @AmericanAir Really down to @Delta that I trust
16d

5 hour flight seat don’t get back, WiFi not working @AmericanAir you have to do better
24d

@anthonyfoti2 @AmericanAir American customer service has really gone down this past year.
28d

@LogJams901 @AmericanAir Happened in PNS today too. DHS site was down.
29d

why the ac not working mannn it's hot as **** @AmericanAir
1m

@kctrvl @AmericanAir the service is going down ...
1m

#AmericanAirlines I hope you can fix this - an hour in and still hundreds of angry customers waiting to check in. Computer system still down.
2m

@AmericanAir worst experience ever. I am a Platinum Plus status. My ducking app closed down. I cannot login..no WiFi. No FREE entertainment. This is bullshit
3m

From praising @AmericanAir to just a utter let down. Been sitting at DCA for over 2 plus hours waiting for crew with no updates on an true ETA on departure
6m

Another awesome in-flight experience with @AmericanAir i was already rebooked to a flight 3 hours later because of mechanical now I find out my meal choice did not follow me to my new flight on a paid upgrade so now I have to try and choke down some ****** dish I m stead of the
8m

AWS down. so naturally the wifi on AmericanAirlines flight runs on AWS.
time to buy more $ANZN
8m

Maintenance Computer System Down, all flights delayed @AmericanAir
9m

AA app is not working. The hold time on the phone is more than 2 hours. Can’t believe that I am trying to call and airlines company to make a reservation @AmericanAir #2hoursonphone
10m

Tram broke down at DFW airport and had to run a mile to my gate on @AmericanAir and they shut the door in our face as we got there. Terrible service. Terrible airport. Never flying again
10m

Once again. The flights Wifi and Entertainment system is not working.
2nd time in two months.
Dont they inspect the planes before using.
Hope they didn’t forget to fuel up.
The reason we took this flight is becaue it was early.
Already flying back on United @AmericanAir
11m

What is goingnon with @AmericanAir website? Since yesterday is not working, says there's an issue and to try later. I need to upload documents to make check in.
11m

I find it hard to believe that @AmericanAir doesn’t have flights from CLT to Munich on 10/4 or 10/5. Is the system down?
11m
Outage.Now