📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 Sky Outage Map
The map is generated based on the locations of users who submitted reports on the site
There have been no reported outages for Sky in the last 24 hours.
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

Why is sky broadband fibre down in bookham Surrey and when will it be restored? @skyhelpteam
1m

Sky broadband not working all day now told 5 days. We have been lied to all day about connection no manager will talk to us. Also say they do not provide a service to work from home or contact people so what is your broadband for. So unhappy with customer service @SkyHelpTeam
1m

Wouldn't be the weekend without a @SkyUK internet outage. 🙄
1m

I am in the process of closing all my
@SkyHelpTeam’s accounts down and moving them to another provider. Sky Mobile’s practice of conducting hard credit checks on existing customers—rather than using soft searches—is questionable because it can negatively impact a customer’s
2m

Your SkyGo app is down on my Xbox Series X. Just loads a black screen and no tv schedule either.
Unable to get the Test Cricket on…
When are you fixing it?
@SkyHelpTeam
3m

Hi @SkyHelpTeam why have I not received an apology or any compensation for the outage and huge disruption on 15/16 May 2025?
It's totally unacceptable.😡
3m

Is sky down again? #skytv @SkyHelpTeam
4m

Sky Stream what a load of **** Iv been with Sky for years and never have I ever had so much trouble service is down yet again avoid at all cost @SkyUK
4m

Why does your broadband keep going down in Plymouth…. It’s the 4th time this week 🙄 @SkyHelpTeam
4m

I assume @skytv @SkyHelpTeam will be compensating customers for the outage this week?
4m

Is the Sky Go app down? Won’t let me watch anything and now won’t let me log in @SkyHelpTeam
4m

Hey @SkyHelpTeam will customers receive a refund or compensation for the outage with #SkyQ box?
4m

Day three of the sky box not working randomly @SkyHelpTeam I hope this is reflected in our next bill?!?
4m

My sky Q has went down again @SkyHelpTeam Is the it starting again like last night 🤷🏻♂️
4m

So @SkyHelpTeam you have a know outage that screws up every one’s sky q and I have to pay you £15 to have an engineer visit in 2 weeks. Awful service
4m

Is anyone’s @skytv still not working?? @SkyHelpTeam 🤬🤬
4m

Dear @SkyHelpTeam
Just sent DM
Awful service sky Q
Still not working
4m

Sky still down and it’s now approaching midday on day 2. No update from @SkyHelpTeam that suggests when this will be fixed. Compensation incoming.
4m

Dear @SkyHelpTeam Due To Nationwide Outage could you knock our bill off each month
4m

After having a new satellite dish fitted yesterday I thought the tv going off every 15 minutes was down to a problem with that. Just seen all this on X. Anyone in South Wales have problems? # @SkyHelpTeam
4m

#SkyQ not working and the online troubleshooter suggested a new one. As it seems to be a nationwide problem shall we wait and hope it is sorted soon @SkyHelpTeam ?
4m

Has anyone else's @SkyHelpTeam box still not working?
4m

Given the lack of reporting in mainstream media right now about Sky outage I’m wondering if Sky has been hacked …
What do people think?
@SkyHelpTeam it would be useful to have an update on the cause please
#SkyDown #Sky #SkyTV
4m

How is @skytv still down nationwide and why have they still not said a single word about it? This is terrible customer service @SkyHelpTeam
4m

Sky Q went down 4 times last night and no updates from @SkyHelpTeam this morning. Feeling problem caused by cyberattack
4m

Sky TV has been down for about 12 hours and there’s been no communication from either @SkyHelpTeam or @skytv. Shambolic. Can see why people purchase fire sticks.
4m

Right, that’s just about it @SkyHelpTeam. Sounds like I’m one of many experiencing a significant issue where Sky Q is down. Sky has been on our watch list for some time, over £100 a month, and I think that’s just about time to call it a day. No post to even acknowledge the issue!
4m

Typical awful service from a company we are charged an extortionate amount for. @SkyHelpTeam
Have to come online to find that once again the service is down. Not even courtesy of letting us know #Sky
4m

Oh dear @SkyUK what have you done. Boxes keep crashing. App down. Lots of complaining. Did we forget to test something?
4m

What’s happening @SkyHelpTeam @skytv ? SkyQ box works for 15mins then shuts down/crashes & will only work again with power cycle…until it crashes again 15mins later. Clearly wider issue, cannot log in to Sky account online & twitter full of similar issues #skytv #sky #outage
4m