Is Optimum down?

Status: ✅ OK

There is no evidence of a Optimum outage at this time.

Optimum, owned by Altice USA, is a cable television, internet, and phone service provider serving primarily the New York metropolitan area, as well as parts of New Jersey, Connecticut, and other Northeastern states. They offer bundled services and focus on providing high-speed internet access.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Optimum Outage Map

The map is created using the locations of users who have submitted reports on the site

Optimum outage map · 2026-08-15

We have not observed any outages affecting Optimum in the past 24 hours.

To summarize, during the past 24 hours, we received reports 🇺🇸 United States

Jul

Jun

May

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

@optimum is there an outage here #optimum

18d

@optimum you guys going to fix your outage near 07849’soon?? Horrible

18d

@OptimumHelp @optimum down AGAIN four days later. And I see that it’s the two hotspots that were hit earlier in the week. This is UNACCEPTABLE.

20d

@OptimumHelp haven’t had any internet since 5pm. No update on the outage in my area!!!!

24d

Optimum needs to fix this WiFi outage sooner than later.

25d

@OptimumHelp in the middle of house 10 of an outage in bed stuy. When can we expect this to be fixed - for this to start in the middle of the workday is incredibly negligent

25d

@optimum I’d watch, but my internet is down again

28d

@Crypto__Coop @get_optimum without optimum, network lag would slow everything down

@firemanrhea Hi Michael, I'm very sorry to hear your service is down. Please feel free to send us a DM with your account #/service address and we can take a closer look ^Deb

@optimum Down !! Fix it

@OptimumHelp Channel 25 & 26 are not working. Any idea why.

@OptimumHelp @optimum This is the 5th day of outage in Roselle NJ area. What kind of issues you are having that is taking this long?

@OptimumHelp internet service down for over 24 Hours and no real ETA and open ended outage. Pleasantries aside, what is the real ETA? Sparta, NJ

Optimum has been out for 24hrs for the 3rd time this week with no progress on the outage map nor an update or anything ???maybe it’s time for @Starlink @OptimumHelp @optimum

@OptimumHelp I think your outage notification messaging is in a loop so I had to block your number.

@optimum - y'all need to get it together. Having what appears to be a system-wide outage in North Jersey on a World Cup Sunday is insane.

@OptimumHelp zip 07410 Outage. When will service be restored?

@optimum you guys need to do better - there’s been an outage for over 24hrs - when are we going have a fix in the northern NJ area?

@OptimumHelp appears you have another internet outage in north Ossining NY! Solely internet, TV feed working. Thoughts? Update?

Hey @optimum do you mind informing your customers in NJ of any updates of the outage

@optimum Internet has been down for HOURS. Fix your ****. This happens way too often. You should be paying people to use this garbage service at this point.

@optimum you guys are the hitler of wifi companies,how is it possible to have a 20 hour outage

@optimum I would love to watch the festivities, but the internet is still down since the middle of the night!

Woke up with a message from Optimum that the Internet is down. 😩 @OptimumHelp

@optimum the internet/wifi is down! What’s up? This not what I’m paying for😭😭😭😭

@OptimumHelp been down since at least 10am Got messages saying back up by 12:30pn It’s now 8:40pm and still down What is going on? Farmingdale area

@OptimumHelp why is WiFi going down and then back up all day??? Was doing this a bit yesterday too. Non stop the last few hours.

Over the weekend my internet was down for over 24 hours with no explanation at all. **** optimum🗣️

@Starlink is working great. We haven’t had an outage yet. Haven’t had to reset the router. And it’s cheaper than optimum was.

@1jrwill @OptimumHelp We appreciate your continued patience while we work to resolve the outage for your neighborhood. ^Tish