Is Optimum down?

Status: ✅ OK

There is no evidence of a Optimum outage at this time.

Optimum, owned by Altice USA, is a cable television, internet, and phone service provider serving primarily the New York metropolitan area, as well as parts of New Jersey, Connecticut, and other Northeastern states. They offer bundled services and focus on providing high-speed internet access.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Optimum Outage Map

The map is created using the locations of users who have submitted reports on the site

Optimum outage map · 2025-07-15

We have not observed any outages affecting Optimum in the past 24 hours.

To summarize, during the past 24 hours, we received reports New York - White Plains, New York City

Jul

Jun

May

Apr

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Another day another @optimum @OptimumHelp outage🤦🏻‍♂️ I guess this is what we get when you monopolize a region

11d

Internet down since 11am. It’s currently 10pm and still no resolution?! How is it possible for @optimum to be this bad. At this point I feel like “Our engineers are working to restore your service as soon as possible” is nothing more than an avoidance tactic / automated response

17d

Of all the times for Optimum to have a **** outage smfh All I wanted was a peaceful last week of work

20d

Yo @optimum WTF is up with the connectivity and service in NETX this week?! Four times since 9am I’ve been down already?

20d

Told my coworker I was annoyed I had to get optimum when I moved to my new place. Formerly had fiber with Fios. He said they are all the same… today I have my fourth internet outage since I moved. That was June 1st. I didn’t even have 4 total outages in 5 years with fios. Smh

20d

How can @optimum claim there are no outages in my area when this is now day two of an outage. Conveniently, was working fine through the night. But no notice that lines are being worked on. No eta on completion. No notice anywhere of what is going on.

21d

my number is on file for my grandmas cable & when i tell you optimum has an outage almost every other day!!!!

22d

My internet is down Got a text from optimum there is an outage in my area Just have phone now

23d

3 hour @optimum outage and counting . All good, Not like I use the internet for anything important

25d

I dont even gaf my phone not working 😂 just give me my credit. **** I hope Optimum connected some kind of way so I wont have to work rn.

29d

WHY is there a THIRD internet outage this week alone .. @optimum literally the worst internet provider I have ever worked with

I love how @optimum is always going out, and then when you call to find out why, the automated message just tells you there's an outage in your area and hangs up. Doesn't tell you why, how long it'll be out, anything. Just "yep, there's an outage. Click.

Optimum internet is down at the apartment, so I'll be incommunicado until it is restored.

So internet has been down the entire afternoon davka in crown heights. It started at chatzot, and is gonna be re-established 5 minutes after candle-lighting… I think it’s clear someone’s wife got him to buy Optimum so husbands and chaurim would help to prepare for Shabbos more

I'm regretting switching to @Mintmobile right now. @optimum is down, and using Mint’s internet as a hotspot is rubbish. AT&T wasn't much better, but at least it got the job done. Mint keeps timing out.

Optimum is down again

So @optimum really gon' text me about an outage in my area 30 mins before the @Yankees game 🤬😡

2:30 AM. Essay turned in. Only after going to Tolliver because Optimum had an outage

baekhyun reverie ticketing in the A.M.. i'm legit practicing my clicking speed/accuracy, and figuring out the browser's % magnification optimum for the ticketing website's UI, down to the # of scrolls to zoom in to the seat I want 💪🫠 now just need to get thru **** queue 😭

Optimum internet has gone down several times in north Lubbock today. I am sick of Optimum but no other internet is available!!

[1] ♾️ The Battle of the Codes is ON. Why does Random Linear Network Coding (RLNC) leave Reed-Solomon & Fountain Codes in the dust? Let’s break it down in a way even your bandwidth-choked node can understand. #Optimum #Web3 #NetworkCoding

big ups to @optimum for this hour+ internet outage with no notification of the outage or ETA of when it’s going to be fixed :) fourth one this month :) i love paying $93 a month to be chronically inconvenienced :)

Here……we go….again….@OptimumHelp …TV not working….again!!! All channels….. I will definitely need a refund as I am unable to watch TV …when I finally sit down to relax !!!

My Internet services has been down since Friday and the crazy part is no one knows nothing @optimum #why

optimum can't be serious rn. everybody wifi been down for 24 hours ! get it together @optimum

Not a good look @Optimum Outage over 14 hrs with no status update or estimated restoration time? Well over 30k customers without service. Those of us who rely on your service for work need better information so we can plan in advance. Do your job! @VerizonFIOS looking good rn

.@OptimumHelp @optimum What’s happening with the New Brunswick/Central Jersey outage? 13 HOURS and counting. No updates. No ETA on when it may be fixed. Really POOR customer service. Do Better.

Hey @OptimumHelp Can we at least get an ETA on internet outage in greater New Brunswick NJ area?

When @PIX11Sports on @Optimum goes down but they have the @Mets game today https://t.co/vUJjNDAfvs

As usual @optimum goes down in the 4th inning of the @Yankees game @OptimumHelp