Here is my next wish today @AmericanAir If a uniformed FA is on board, and not working, please ask them to treat passengers as customers. The guy next to me asked why we were delayed, he'd be late for his connecting flight. The FA replies well I am late for work too, I am
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I need @AmericanAir to fix their website expeditiously. Got clients blowing up my phone because they don’t think they have flights when the website has been down for a week now smh.
Thanks @AmericanAir for yet again disappointing me in your service with flight delays. Spent hundreds of dollars to attend my cousins wedding in San Antonio and now it looks like I will miss it. This is the third time in two months you have let me down.
With @AmericanAir going with comp WiFi upcoming. Hopefully the infrastructure is in place to support. Another flight today without being able to add as a paid service with no network connection. Tiring to hear the announcement on so many flights of not working. Disappointing.
The food and service on @AmericanAir 20 was the worst biz class I have had in years! Everything was cold and the service was rushed. Every time I would set down my fork, "are you done, can I take this.
This was hands down the worst travel day I’ve ever had with @AmericanAir. My first flight was put out of service because of maintenance issues. Rebooked to a later flight only to be delayed another 2 hours because they couldn’t get the bags loaded. WTF
There's literally no way to contact @AmericanAir customer support. Phone number is 90 min wait, and online options are down. That's crazy.
Lost my phone on AA1666, March 6, 2025, seat 25D. Lost Item ID 38433677 submitted, no reply in 24+ hours. Contact Us page is down ('This page must have taken flight'). Please help ASAP!""@AmericanAir
Hey @AmericanAir is it part of the flight attendants training to tell a passenger and quote “you need to calm down because you are being obnoxious”. I’m curious about on what module of service experience is this taught to flight attendants.
I thought my bad flight travel luck had reversed itself but nope @AmericanAir how in the world does a printer not working cause such a delay?