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Is American Airlines down?
📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 American Airlines Outage Map
The map is generated based on the locations of users who submitted reports on the site
There have been no detected outages on American Airlines in the past 24 hours.
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

Entirely new to flights getting delayed multiple times with little to late updates. Yesterday, @AmericanAir reminded me of my early days struggles with Arik Air.
But do I blame them? No!
Blame myself for not using United jeje or not driving down. Which I ended up doing anyways.
12d

not the WiFi not working on ANOTHER @AmericanAir RJ flight. color me shocked.
yet I continue to let them scam me $60 a month.
15d

Wow @AmericanAir I know I'm short but u got me down as an unaccompanied minor? That's like 12. In penalty box now 4 not having an adult w me. Jesus. #summertravel #flydelta
19d

I’m in an @AmericanAir flight and it’s like I have a dark cloud over my head. Screen is not working, wifi is not working, FOOT REST GOT STUCK. Like atp I am gonna pop up some dramamines and just pray I will make to my destination alive cuz babe let me ******* tell you
26d

Of course there’s some kind of system wide @AmericanAir outage for my vacation departure 😭
26d

So @AmericanAir your customer service website is down, you said DM you and nothing back.
1m

Hey @AmericanAir your website is down for 3 hours!
1m

Why can't #AmericanAirlines get their act together? Trying to buy tickets all morning, but their site is down. Not a good way to run a business, but typical for #AA.
@AmericanAir
1m

Here is my next wish today @AmericanAir
If a uniformed FA is on board, and not working, please ask them to treat passengers as customers.
The guy next to me asked why we were delayed, he'd be late for his connecting flight.
The FA replies well I am late for work too, I am
1m

I need @AmericanAir to fix their website expeditiously. Got clients blowing up my phone because they don’t think they have flights when the website has been down for a week now smh.
2m

Thanks @AmericanAir for yet again disappointing me in your service with flight delays. Spent hundreds of dollars to attend my cousins wedding in San Antonio and now it looks like I will miss it. This is the third time in two months you have let me down.
2m

With @AmericanAir going with comp WiFi upcoming. Hopefully the infrastructure is in place to support. Another flight today without being able to add as a paid service with no network connection. Tiring to hear the announcement on so many flights of not working. Disappointing.
2m

The food and service on @AmericanAir 20 was the worst biz class I have had in years! Everything was cold and the service was rushed. Every time I would set down my fork, "are you done, can I take this.
2m

This was hands down the worst travel day I’ve ever had with @AmericanAir. My first flight was put out of service because of maintenance issues. Rebooked to a later flight only to be delayed another 2 hours because they couldn’t get the bags loaded. WTF
3m

There's literally no way to contact @AmericanAir customer support. Phone number is 90 min wait, and online options are down. That's crazy.
3m

Lost my phone on AA1666, March 6, 2025, seat 25D. Lost Item ID 38433677 submitted, no reply in 24+ hours. Contact Us page is down ('This page must have taken flight'). Please help ASAP!""@AmericanAir
4m

Hey @AmericanAir is it part of the flight attendants training to tell a passenger and quote “you need to calm down because you are being obnoxious”. I’m curious about on what module of service experience is this taught to flight attendants.
4m

I thought my bad flight travel luck had reversed itself but nope @AmericanAir how in the world does a printer not working cause such a delay?
4m